How Much Does a Medical Answering Service Cost? 2022 Pricing Guide

Whether you're a physician, dentist, or medical practice manager, you likely face daily challenges in running your office. These challenges include providing adequate and timely medical care to your patients while managing appointment scheduling, incoming calls, and on-call coordination. It can be challenging to dedicate your attention entirely to your patients. You could hire an

April 26, 2022|

What Does a Doctor Answering Service Do?

If you’re a medical professional of any kind, it’s likely that you have a lot on your plate. Physicians have the responsibility of ensuring that adequate and timely medical care is administered to patients when they need it most. On the other hand, if you are a medical office manager, you are responsible for the

February 11, 2021|Tags: , , |

Make Your Systems HIPAA Compliant by Addressing these Four Areas

IT administrators who work for companies that store private patient information must make systems HIPAA compliant. HIPAA compliance is one of the main security standards for the healthcare industry. The goal is to protect patient information and ensure that technology follows best practices to secure claims, billing, and patient records. Here are the four main

September 8, 2015|Tags: , , |

Best Practices for Establishing On-Call Contact Procedures

If your company or department has on-call responsibilities, determining the on-call rotation and setting the schedule is only half the battle. Once you know who is on-call and when, it’s important to establish a solid procedure for contacting personnel and escalating calls when a given contact is unavailable.

September 17, 2012|Tags: , , |

Practice Managers: Five Tips to Make Your Medical Call Center More Effective

This post is designed for physicians, medical office managers, nurses, and other personnel who are responsible for managing their practice's relationship with a medical answering service or medical call center. Managed properly, outsourcing a portion of your calls to a professional call center can be an extremely effective and worthwhile business decision. Your practice can

November 22, 2011|Tags: , |