How an Anonymous Sexual Harassment Hotline Can Protect Your Company

The #metoo movement has opened the world’s eyes to harassment in the workplace. Daily we are seeing new stories about celebrities and famous personalities that are being accused of harassment. Many of these stories are being taken directly to media because the victim did not have a method to safely report harassment without fear of

Make Your Systems HIPAA Compliant by Addressing these Four Areas

IT administrators who work for companies that store private patient information must make systems HIPAA compliant. HIPAA compliance is one of the main security standards for the healthcare industry. The goal is to protect patient information and ensure that technology follows best practices to secure claims, billing, and patient records. Here are the four main

September 8, 2015|Tags: , , |

Ethics Policies vs. Whistleblower Policies – What’s the Difference?

Many companies and organizations have a code of ethics and best practices. However, these policies are useless unless you have a meaningful way to handle violations. This means in addition to a code of ethics and best practices, your company should also have in place a whistleblower policy for reporting violations. While there are similarities

What is a Whistleblower Compliance Hotline?

Continental Message Solution’s Whistleblower Compliance Hotline Service, also referred to as a Fraud and Ethics Hotline, is a third-party incident reporting solution. The hotline functions as a safe, anonymous means for employees and stakeholders to file complaints and report suspicious activity. Does My Company Need a Whistleblower Compliance Hotline? The Sarbanes-Oxley (SOX) act requires all

Real Estate Investor Answering Service Case Study

CMS implemented a professional answering service and lead processing center for a Northeast real estate investor that helped him expand his operation. The Problem Scott was preparing to take his real estate investment business to the next level. His website was recently completed and his lead generation efforts were in place. Under the guidance of

Benefits of Real Estate Call Center Outsourcing from CMS

Curious about everything you gain by outsourcing your call volume to a real estate call center service provider like CMS? This page highlights the key benefits that make our real estate services valuable to professionals nationwide. Provide professional customer service When you partner with CMS, you gain access to your very own customer service department. In

July 16, 2015|Tags: , , |