Known for superior customer service, highly trained agents, and advanced technical capabilities, CMS is a fully HIPAA compliant call center and medical answering service based in Columbus, Ohio and serving healthcare organizations nationwide. Partnering with hundreds of medical facilities across all specialties, CMS has over 50 years experience providing medical answering services to organizations large and small.
24/7 Medical Answering Services
When a patient calls your Columbus facility hoping to reach a member of your staff, the last thing they want to hear is an automated recording or be sent to voicemail. As a medical practice, like all businesses, a primary concern is customer satisfaction. However, as a medical practice, you have the added responsibility of caring for your patients’s medical needs and providing high quality, attentive care. If your patients aren’t satisfied, the chances of them seeking care somewhere else go up.
Our services are designed to meet your needs and are customized for practices of all shapes and sizes, whether you have one physician needing after hours support or multiple offices requiring 24 hour answering with on-call scheduling.
Medical Answering Services for Every Practice
Our Columbus medical answering service handles calls for a wide variety of healthcare organizations, including:
Have questions about our ability to serve your medical call center needs? Contact us today to learn more and discuss how our 100% customizable solutions can be tailored to meet your needs.