We never close. Delivering Customer Service 24/7/365.
Nights, weekends, holidays and more. You’re always covered.
CMS is always there for you: 24 hours a day, 365 days a year, nights, weekends, holidays and more. Taking calls after hours or during peak times, because your customers expect and deserve help or information when they need it and when they want it. You’ll never miss a critical call or fail to swiftly address a crisis. You’re covered by a 24/7 Customer Contact Center that you control and is tailored precisely to your needs.
This kind of personal attention says a lot about your company, builds loyalty and reinforces your brand. Customers across the country or around the world get immediate service, and every call is handled in our U.S. based Call Center. And if your customers are off-shore, they’ll be handled perfectly because we speak their language, too.
Benefits of a 24 Hour Call Center:
- Customers never fail to reach a friendly, helpful voice – 24/7/365.
- Worldwide coverage so even exotic time zones are never an issue.
- Concentrate on growing your revenues, we’ve got communication handled.
- Turn after-hours and weekends into complementary revenue streams.