HR Business Process Automation

CMS can dramatically reduce the overhead costs of routine HR administrative processes, freeing up your team to focus on the tasks that bring your organization value. No more data entry, manual reporting, or painstaking tabulations.

Smart HR Automation

How many resources are needed to maintain your employee attendance records? Are you manually recording absences, tabulating complicated point systems, and struggling to keep up with all of the data?

CMS has a better way. With our employee attendance hotline solution, you can take a hands off approach to routine HR processes, allowing our state-of-the-art and highly personalized platform to do the work for you. From the first call made to our attendance hotline to the tracking, notifications, and reporting in between, our HR process automation features are sure to save your organization valuable time and deliver the insights you need to improve your operation.

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Solutions

Attendance Hotline

A centralized means of recording employee call-offs and attendance issues.

Staffing

Automate shift availability notifications and backfilling.

Point Tracking

Track attendance occurrences and calculate employees’ points automatically.

Disciplinary Actions

Trigger disciplinary processes automatically at defined junctures.

HRIS Integration

Automatically share data with your human resource information system (HRIS).

Reporting & Analytics

Robust reporting provides insights by employee, department, occurrence, shift, and more.

Attendance Hotline

The CMS employee call-off line allows your organization to track and record each employee call-off through one central location.

Every call is recorded, time-stamped, databased, and issued a call-off number as each employee reports off, making sure that there is an accurate record of each call. These reports are entirely customizable, and can include any and all information that you require to run your organization.

1. An Employee Calls Off

Employees are given a single phone number to report attendance issues including call-offs and late arrival.

2. Attendance Record Updated

Our system records all key information including employee name, ID, department, reason for call-off, and other details. This data is automatically recorded as part of the employee’s attendance record.

3. Trigger Notifications & More

Our system automatically triggers next steps based on the situation and rules you have programmed into the system. We can notify specific people, send data to other systems, attempt filling the shift, automatically trigger disciplinary actions, update reporting, and more.

Staffing

Don’t allow employee call-offs and shift deviations to impact productivity.

With staffing process automation from CMS, shift backfilling can begin immediately when an employee calls off, triggering the notifications and outreach required to fill the shift and alert the appropriate parties.

1. A Shift Becomes Available

When an employee calls-off or reports another deviation in their shift, our system is updated ad their shift is marked available.

2. Shift Filling Process is Triggered

Our system immediately gets to work trying to fill the shift per your policies. We can notify other employees based on seniority, availability, and other variables.

3. Staffing Change Confirmed

As soon as another employee confirms they can fill the shift, we mark it filled in the system, updating all appropriate parties and closing the backfill process.

Point Tracking & Disciplinary Action

Holding employees accountable for their attendance is an important managerial function, but without the right software in place, maintaining the system can become a full-time job in and of itself. With so many records to keep up to date, point totals to calculate, and appropriate disciplinary action to follow up, attendance management is an involved process with a lot of moving pieces.

CMS can help by automating your organization’s rule based point tracking system along with a number of the disciplinary notifications triggered as a result.

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Absences
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Late Arrivals
First Warning
Second Warning
Meeting with Manager/HR
Termination

Reporting & Analytics

Keep up with attendance data using our useful dashboard and pre-built reporting. These tools allow you to make use of the data at your disposal to more quickly spot trends and gain insight into the attendance patterns of your workforce.

Call-Offs by Type

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Get pricing and learn more about implementing HR business process automation at your organization.
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