Intelligent, centralized contact center solutions that support education communities.
CMS supports your educational mission. We enable you to reach higher and take it farther than ever by providing your entire educational community with superior customer service. Our tailored solutions for school districts, universities and educational systems are easily scaled and managed. Our education call center features 24 hour access, because the educational experience goes beyond the school day.
We design solutions to serve every need of the faculty, staff and student body. We support every need from student help desks to staff support; daytime overflow to emergency notification; after-hours technology and maintenance support, crisis response hotlines, and fundraising. We help instructors and students with proven solutions that integrate with existing IVR, email and more. CMS gives your institution proven, field-tested and cost-effective solutions that are easily adapted to meet your specific needs and challenges. We focus on the customer service so you can focus on the education.
One Call Center for All of Your Communication Needs
No Matter the Size We Serve Your Entire Community
Whether you’re an elementry school or a regional school system, you have a massive job. You need to serve the entire educational community – the staff, the faculty, the students and their families.
From a basic live answering service, to robust call centers that integrate with the latest technologies, we customize our service to your needs, not our convenience. CMS brings it all together at an affordable cost.