Extensive Funeral Home Experience
Having worked with numerous funeral homes over the last 25 years, our agents understand the level of care and detail required by your callers. Funeral arrangements are usually the last thing someone wants to deal with after a loved one passes. CMS has developed 100% customized funeral home answering services to help you celebrate the life of the deceased without having to worry about answering the phone.
There is No Substitute for a Live Person
Providing answering services to funeral homes nationwide, CMS is the solution for all of your communication needs. We help increase your revenue by giving callers a live contact 24/7. Our services are provided without a huge upfront cost or long term commitment.
Customized Specifically for You
Through our advanced scripting software, we are able to offer 100% account customization. Each high priority death notification is dispatched to the appropriate on-call and will continue to be sent until someone is reached. CMS gives you the quickest response times in the industry.
Peace of Mind Comes from Being Ready
Losing the ability to communicate with families or the morgue for even one day is harmful to a funeral home’s reputation. Not to mention the bottom line. If you lose your power or telephone system, experience a weather emergency, or encounter a natural disaster, our funeral home call center agents will be available. Your business needs to be prepared for the worst. Every call is recorded and time-stamped, so you know when each call comes in and when your personnel respond.