Call Center Solutions for Government

Home/Industry Solutions/Call Center Solutions for Government

Scaled for Government Offices of All Sizes.

A government’s citizens are their customers. Superior communication connecting your community with services and critical information improves the quality of everyone’s life. Since 1967, CMS has provided a broad range of multi-channel services for government entities of all sizes.

Sound public relations efficiently optimizes your resources. Even with the constraints of a tight budget, we help government agencies efficiently allocate their resources. CMS offers gonvernment agencies smart outsourcing solutions. Every solution combines U.S. based call center support, best practices, new technologies and total compliance. From basic answering services to after-hours support or specialized hotlines, we strive to exceed caller expectations, improve transparency and deliver a solution tailored to your needs.

Construction workers on the job

Superior Services with a Human Touch Builds Constituent Trust

From Small Municipalities to Federal Institutions, CMS Gives Citizens Superior Customer Service

Consensus is hard to find, and everyone has a complaint or two about the government. It is to difficult to get answers, or find someone to talk to. Our solution is communication that truly serves both government and its citizens.

CMS helps bring you closer to your citizens by offering them an unparallelled customer service experience. All CMS government services are tailored to your requirements, and are consistent with internal protocol and procedures. We draw on decades of experience serving federal, state and local government entities. Our dynamic call center solutions for government offices put a human face and a human touch on the government that serves us all.