A Contact Center for Today’s Healthcare Industry
Technology and compliance demands continue to evolve, but in the healthcare industry, one thing remains constant: The need to deliver high quality, patient-centered care.
Today’s providers must service patients using multiple channels and devices, and balancing those demands within a strict regulatory environment is a constant challenge.
Serving the healthcare community since 1967, CMS offers a full suite of contact center services designed to help modern medical practices thrive. From medical call center services integrated with your practice management software to interactive voice response (IVR) and automated solutions, we make it easy to serve the evolving needs of your patients. All while reducing costs and mitigating risks.