Working with Continental Message Solution means your chiropractic practice is a phone call away, 24 hours a day, 365 days a year. Whether your patients call for routine matters such as appointment scheduling or reaches out in acute pain, CMS understands that a compassionate, professional response is vital.
Live Answering Services for Chiropractors
Chiropractic Office Virtual Receptionist and 24/7 Answering Service: Whether your practice is large or small, CMS extends your in-house staff to provide uninterrupted coverage to patients. In fact, many smaller practices trust all of their telephone answering and scheduling duties to CMS. Let us know your needs, and we will help with knowledgeable, compassionate professionals.
Chiropractic Appointment Scheduling and Reminders: CMS understands that your time is valuable and that effective scheduling helps maintain a comfortable and cost-effective pace of patients throughout the day. Whether you choose our fully automated system or calls by our highly-trained staff, we will design a scheduling and reminder system that works for you.
Chiropractic Client Intake Hotline: Did you know that it’s possible to respond to new client requests at any time of the day or night? CMS has designed a service specifically for chiropractors with customized scripting designed to on-board clients whenever they call providing not just a personal, friendly response, but also collecting the information that your front desk staff or doctor will need when the patient arrives.
The CMS Difference
When your patients reach the fully HIPAA-compliant CMS center, they talk to a native English-speaking, caring, compassionate and well-trained professional whose training reflects the type of patient customer service that matters most to you.