Always Remain Available to Your Patients
Losing the ability to communicate with patients for even one day is crippling to a practice. If you lose your power or telephone system, have a weather emergency, or experience a natural disaster, our medical answering service will be available. Your business needs to be prepared for anything. CMS has locations on both coasts — Columbus and Las Vegas — ensuring complete redundancy and disaster preparedness. Every call is recorded and time stamped, so you know when each call comes in and when your on-call responds to each page, text message, or email.
Limit On-call Interruptions
How many times have you received a non urgent call that interrupts your personal life or family time? Our medical answering software and professional call center agents screen all calls to ensure physicians only receive the calls that qualify as urgent. Through our advanced medical scripting software, we are able to offer 100% account customization. Each high priority/emergency call is dispatched to the appropriate on-call physician and will continue to be sent until someone is reached, giving your business the quickest response times in the industry.
There is No Substitute for a Live Person
Serving over 1,000 physicians nationwide, CMS is the medical call center solution for all of your live answering needs. We help reduce the possibility of lawsuits by giving your patients’ a live telephone contact 24/7. All without a huge upfront cost or long term commitment.
Call us today at (800) 369-8908 to find out more and discuss what CMS can offer your practice.