Specialized Call Center Solutions for Law Firms and Legal Departments

With over 50 years of experience serving legal professionals nationwide, CMS has the legal call center expertise to improve your firm’s telephone communications. From daytime receptionist services to after-hours client intake, we offer personalized solutions to meet your needs.

All of our legal call center solutions provide highly trained agents who work as an extension of your firm, following your instructions and carrying out your established business processes. We provide the extra staff you need to maintain a professional image and effectively serve your clients without the costs associated with hiring employees. With CMS, your telephone burdens are taken care of, freeing up your time to work on cases and build your legal practice.

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Comprehensive Solutions Personalized for Your Practice

Attorney Answering Service

Have calls answered live by our professionally trained call center agents. Never miss an important call or send a client to voicemail.

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Attorney Virtual Receptionist

Replace costly office staff with law office virtual receptionists who answer and route calls like they were sitting in your office.

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Legal Appointment Scheduling

Have case evaluations, consultations, and other legal appointments scheduled with ease using web-based calendar integration.

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Legal Intake Service

Setup a dependable, fully personalized client intake hotline so your law firm can efficiently process inbound referrals 24 hours a day.

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An Extension of Your Firm Available 24/7/365

Our legal call center never closes, giving you the ability to run a 24-7 law practice that is available around the clock. By partnering with CMS, you can dump voicemail and stop losing new clients to your competitors. We have the knowledge and professionalism you need at a price you can afford. Maintaining a 5 out of 5 star rating online and receiving industry accolades for 10 years running, we have a reputation for excellence and are committed to exceeding our clients’ expectations.