Whenever they call, your supporters talk to a live person, not a machine.
Donations of both time and money depend on making the right impression. The wrong one turns supporters away and threatens your mission. Still, staff and budget limitations are a challenge. CMS meets it with tailored cost-effective telephone answering services for nonprofit organizations.
Supplemental help during lunch, meetings, conferences and peak times, to on-demand virtual receptionist functionality, you’ll make the right impression, and can turn us off and on as needed. All calls are answered live, professionally routed where you need them go, and messages distributed by text message, email or phone. We provide callers whatever they need, per your script; from basic directions to specific times and dates for special events.
Making the right impression doesn’t require a big budget, all it takes is the right partner. Your key supporters deserve a live voice, and superior customer service. Fulfilling your mission starts with live operator nonprofit answer service staffed by friendly polished, professional operators that ensure you make every call count – after-hours, weekends, holidays – whenever it comes in. Don’t be overwhelmed by volume; be prepared for it.
- 24/7 – After-Hours, weekends, holidays, every day.
- Live Operators answer every call whenever it comes in.
- Virtual receptionist services tailored to your needs.
- Overflow, back-up, and help during peak times and special events.
- Time-based billing plans are affordable and cost-effective.
- Friendly, highly-trained professional operators.