Don’t rely on voicemail
Customers are tired of being stuck with automated voicemail systems. In the highly competitive real estate business, allowing your customers to reach a live person quickly is just what you need to set your organization apart. Our real estate answering service is available 24/7 and guarantees that every phone call made to your business will be answered by a real person.
Improve your responsiveness
CMS has provided real estate answering services for over 40 years and has taken thousands of calls from home and business owners looking to buy and sell property. Many of these callers are looking to make a decision quickly and having them sent to voicemail is a disadvantage to your business. The majority of callers that are put into voicemail will hang up and move on to your competition until they reach a live person. CMS gives your business the competitive edge by providing skilled call center agents to field your live calls.
Personalized to your needs
Every aspect of our real estate answering service is customizable, from the way we answer the phone to the information gathered on your behalf. 100% customizable real estate scripting allows CMS to collect the specific information you’re looking for. Whether dealing with sellers, buyers, cash investors, loan modifications, or mitigation inquiries, we can develop a script that fits your business. Messages can be delivered via text message, email, fax, or phone call, and instructions can vary based on the time of day.
Want calls sent to you via text in the evening but held overnight? That’s not a problem at all. Our goal is to provide your real estate business with a seamless answering service that meshes perfectly with your existing workflow and makes your life easier, not create another business process that needs micromanaged every step of the way.
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