At CMS, we know the healthcare industry is a 24 hour operation. Patient needs aren’t restricted to office hours. A live voice is essential to growing your practice and delivering the quality service that your patients expect.
For over 50 years, our clients have relied on us to represent their practices while they enhance the lives of their patients and staff. With the recent addition of our Las Vegas facility, we now offer local Las Vegas medical answering services in addition to the nationwide support offered to healthcare facilities throughout the U.S.
24/7 Healthcare Contact Center Solutions
When a patient calls your Las Vegas facility hoping to reach a member of your staff, the last thing they want to hear is an automated recording or be sent to voicemail. As a medical practice, like all businesses, a primary concern is customer satisfaction. However, as a medical practice, you have the added responsibility of caring for your patients’s medical needs and providing high quality, attentive care. If your patients aren’t satisfied, the chances of them seeking care somewhere else go up.
When your patients call, they are likely stressed, worried, and in a hurry. The ability to speak to a live person is not only what they expect, but it also helps ensure that they receive the help and information they need, when they need it.
Medical Answering Services for Every Practice
Our Las Vegas medical answering service handles calls for a wide variety of healthcare organizations, including:
Have questions about our ability to serve your medical call center needs? Contact us today to learn more and discuss how our 100% customizable solutions can be tailored to meet your needs.