Property managers in Las Vegas are tasked with keeping residents and lessees happy. The better your customer service and support, the more likely they will continue to remain tenants. But maintaining that support often requires 24-7 access, as residents call all throughout the day and night.

Continental Message Solution (CMS) provides an on-call 24-hour property management answering service for managers in Las Vegas, Nevada. Our Las Vegas answering service team offers the all-day access that your tenants expect, with the technology necessary to make sure all calls are addressed. For more information, call us today at (800) 369-8908 or view pricing.

Advantages of a Property Management Call Service in Las Vegas, NV

Every time a resident calls, they expect to speak with someone that can address their needs. But the average property manager is already swamped with other projects, and rarely available 24 hours a day. It is also impractical and expensive to hire enough full time staff to handle 100% of all calls that may come in day and night.

CMS provides customizable call center services geared specifically for the needs of Las Vegas property managers. With our phone service, you only pay for the calls you receive. You can set the hours, with off-hour support or 24 hour answering, and utilize the many benefits that Continental Management Solution is able to offer including:

  • Support for Multiple Calls – No more answering machines or missed calls.
  • Personalized Call Experience – Our team is an extension of yours.
  • Follow Up Support – Whether it is scheduling appointments, creating maintenance requests, jotting notes, or supporting you in other ways.

All of our call center staff are US based, giving you better customer service and support. We also provide you with records and timestamps of each call, providing accountability for our staff and ensuring your trust in our team.

Our Property Management Call Center Services in Las Vegas, NV

Your satisfaction is our priority. If you need help with property management calls in Las Vegas, let us know at (800) 369-8908 or review our pricing guide to learn more. We’ll gladly provide more information about our services, and show you why we are the leading choice for outsourcing call center help.

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Related Resources

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This is an example of a property management company’s maintenance on-call rotation. At CMS, a rotation like this is used for property maintenance emergencies or other after-hours situations that require maintenance attention. What constitutes an

Sample Property Management Call Scripting

Our answering service and call center scripting is 100% customizable, allowing property management companies to structure accounts that meet their needs. While some may only need after-hours maintenance support, others may need a 24 hour