Pricing

Plans and Pricing

Plans start as low as $50/month. Every quote can be tailored to your call volume and workflow. Tell us how your business runs and we’ll build a number to match.

Entry / PAYG

Pay As You Go

No included minutes

$50/28-day

Starter

Starter Plan

100 minutes included

$150/28-day

Small Biz

Small Biz Plan

250 minutes included

$300/28-day

Most Common

Standard Plan

500 minutes included

$575/28-day

Enterprise

Custom Program

For 1,000+ minute plans and multi-location accounts

Personalized Quote

None of these look like the right fit? Every plan and price here can be customised and negotiated to match how your business actually runs.

What “custom” actually means

Business, Growth, and Enterprise-level accounts are priced around your specific call flows, escalation logic, and integrations, not squeezed into a plan that wasn’t built for them.

Our Model

How Our Pricing Works

Business, Growth, and Enterprise-level accounts are priced around your specific call flows, escalation logic, and integrations, not squeezed into a plan that wasn’t built for them.

What to expect from any plan with CMS

  • U.S.-based live agents
  • Real-time on-call portal

  • Dedicated quality assurance

  • Full billing transparency

  • Custom call flows

  • 24/7 support access

  • Zero hidden platform fees

  • Client portal for call recordings and history

  • U.S.-based live agents
  • Real-time on-call portal

  • Dedicated quality assurance

  • Full billing transparency

  • Custom call flows

  • 24/7 support access

  • Zero hidden platform fees

  • Client portal for call recordings and history

FAQs

Is CMS HIPAA compliant?

CMS supports HIPAA-compliant secure messaging for medical practices, including hospice, oncology, and cardiology accounts.

Can I change plans later?

Yes. Move up or down as your call volume changes, with no penalty.Is CMS HIPAA compliant?

Not Sure What You Need?

Tell us how many calls you get a day. We’ll tell you what it actually costs.

Get My Custom Quote →or call [PHONE NUMBER]

Is there a setup fee?

Setup fees vary depending on account complexity. Your rep will walk you through this when you get your quote.

What happens if I go over my included minutes?

You’re simply billed at your plan’s Additional Minute rate, with no penalty and no interruption. Ask your rep for the exact rate on your plan.

Am I locked into a contract?

No. CMS plans are month-to-month, with a 28-day cancellation policy.

Not sure what you need?

Tell us how many calls you get a day. We’ll tell you what it actually costs.

or call 800-369-8908