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Handling 100% of our calls in the USA (800) 369-8908
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Contact Center Solutions

All 100% Customized To Meet Your Needs

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Answering service agent answering a call after business hours

Live Answering Services

Courteous live operators answering calls as an extension of your business.
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24 Hour Answering Service

Live agents available around the clock.

Emergency Answering Service

Make sure you’re prepared for the worst.

After-Hours Answering Service

Never miss a call after hours.

Overflow Answering Service

Helping you with the calls you can’t handle.

Virtual Receptionist

Working as an extension of your office.

Small Business Answering Service

The voice of your small business.
Call Center Services

Call Center Solutions

Dynamic, integrated solutions for outsourcing your business processes.
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Business Process Outsourcing

Your business processes, our call center.

Customer Service

Courteous, professional customer service.

Appointment Scheduling

A full calendar without the distractions.

Employee Call-Off Hotlines

Record and track employee attendance.

Appointment Reminders

Friendly reminders for your clients.

Order Taking

Helping your customers place orders.
IVR and Automated Contact Center Solutions

IVR & Automated Solutions

Automated voice and text applications for cost-effective, personalized messaging.
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Interactive Voice Response (IVR)

Interactive inbound and outbound voice systems.

Customer Notification System

Frequent, targeted customer communication.

Emergency Alert System

Quick group alerts in the event of an emergency.

Automated Telephone Surveys

Interactive, customized telephone survey systems.

Mass Text Messaging

Reach the masses on their smartphones.

Voice Broadcasting

Efficiently deliver or collect information by phone.
  • Answering Services
    • 24 Hour Answering Service
    • After Hours Answering Service
    • Overflow Answering Service
    • Small Business Answering Service
    • Virtual Receptionist
  • Call Center Services
    • Appointment Scheduling
    • Employee Call-Off Lines
    • Customer Service Call Center
    • Hotline Services
    • Order Taking Call Center
  • Industries
    • Attorney Answering Service
    • Doctor Answering Service
    • HVAC Answering Service
    • Medical Answering Service
    • Property MGMT Answering Service
    • IT Answering Service
  • Contact Us
    • Continental Message Solution, Inc.
      41 South Grant Avenue
      Columbus, Ohio 43215
    • (800) 369-8908
    • (614) 464-4730

Locations in Columbus and Las Vegas, Nevada. Serving the call center needs of businesses nationwide.

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