CMS is a nationwide provider of inbound and outbound calling center services, all designed to lower costs without sacrificing quality.
Regardless of how simple or complex your business needs are, our calling center services are 100% customizable, making it easy for us to give you the service you require. Our calling center can be utilized by every business in the US & Canada. Whether you’re looking for a specific calling center service or a calling center specifically designed for your industry, you have come to the right place.
Flexible calling center options
We offer flexible options such as overflow call center services, after-hours call center services, and 24-hour call center services designed to help your business grow. Outbound calling center services include appointment reminders, verification services, and customer satisfaction follow-ups.
Customized to meet your needs
We provide full outsourcing services to businesses and customize each of our services to meet your business’s needs. We can handle any inbound call volume and have developed our calling center services as a complete outsourcing center.
Serving a wide range of industries
CMS understands the complexity and uniqueness of each industry. CMS has worked with clients in every major industry and understands the diverse needs of different organizations, from the metal and alloy industry to property management corporations.
Over 50 years of communication and technology experience allows us to provide 100% customized solutions, whether you’re looking for a virtual receptionist, emergency support calling center, or a tech support center to help your users troubleshoot problems.
Improve customer service, lower costs
All calling center services are designed to grow a loyal customer base and increase your company’s revenue without the added expense of hiring additional staff or investing in unproven software. CMS has provided calling center services to Fortune 100 corporations, small family-owned businesses, and everything in between. We can help you design a communications solution that meets the needs of your organization.
Calling center services by state
If you’re looking for a professional calling center that provides telephone answering services in your state and city, look no further. Our advanced technology and superior level of customer support allow us to provide our award-winning calling center services to clients anywhere in the world.