Enhanced Attendance Solutions

Enhanced Attendance Reporting

Service Details

  • 100% Customizable
  • Employee call-in/call-out hotline service

  • 24/7/365 Availability
  • Live & Automated Attendance Hotline Solutions

  • Online Dashboard with tiered access
  • E-mail Notification, Text, and Online Notifications
  • Historical Call Reports and Metrics
  • 60 days access to call recordings

Custom Features

  • Automated Warnings
  • Point Tracking
  • FMLA Processes
  • Custom Call Metric Reports
  • Employee/Department Processes

Don’t Set Your Company up for an Employment Dispute

The CMS employee call-off line allows your organization to track and record each employee call-off through one central location. Every call is recorded, time-stamped, databased, and issued a call-off number as each employee reports off, making sure that there is an accurate record of each call. These reports are entirely customizable, and can include any and all information that you require to run your organization.

Prevent Work Stoppage

Many supervisors and managers are busy with their own daily tasks and cannot take every phone call. Just one employee calling off can cause a work stoppage or dangerous working conditions for a whole department or production line.

With a centralized attendance hotline, CMS can instantly inform any personnel or department of each call-off or reported tardy including supervisors, managers, payroll, and HR. Instant notification keeps everyone up-to-date on who should be at work that day. This helps prevent any possible downtime or work stoppage by giving management enough time to rearrange staff or bring in a replacement.

Simplify the Process

Your employees can reach a live operator to assist them for every call-off at any time of day. There is never a question of who they need to call or speak with. It will always be the same number.

Work Assignment Line

CMS offers your organization the feature of delegating work assignments for those employees who work on different projects or on a temporary basis. Instead of interrupting the work of your employees, conveniently have them call in to find their work assignment.

Hotline Services

  • Anonymous Employee Hotline Services
  • Employee Call-Off/Attendance Hotline Services
  • Employee Emergency Hotline Services
  • Employee Help Desk Support Hotline Services


  • 24 hour call center
  • Live operator answering
  • Based in United States
  • 100% customized accounts
  • Web-based tools
  • Website & software integration
  • Per minute pricing


“As an owner of a small business, expense control is a vital part of our profitability. CMS is consistently a profit center for my agency. My agency looks forward to a long relationship with CMS as my agency grows and they grow with us.”

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