Employee Help Desk Support Hotline

Communication is key to managing your employees. Continental Message Solution’s employee help desk support hotline ensures you have an open line of communication with your employees. Twenty-four hours a day, seven days a week.

Employee Support Hotline Features Include:

• 24×7 support number for your staff
• Global solution with 240 languages supported
• Trained agents to respond to and process requests
• Rule-based dispatching and on-call notifications
• Work ticket and custom application integration

Offer Support 24 Hours a Day

Your on-call and field personnel don’t operate on a 9-5 schedule. When they have support issues they need to resolve them quickly. CMS provides companies with a way to do just that for a fraction of the cost of hiring an around the clock support staff. Our employee help desk will keep open lines of communication to all your employees all the time. We can help you create a company that never sleeps.

Connect a Global Workforce

We live in a global society which is why CMS is a global solution. Our services support over 240 languages ensuring that your line of communication to your employees will never be severed.

Accurate Reporting and Seamless Integration

Continental Message Solution’s employee help desk documents every request and reports it to key personnel. We keep track of your data and integrate with your internal applications. Our goal is to reduce communication barriers between you and your employees.

Complete Employee Hotline Solutions

We offer a full suite of 24 hour employee hotline services, including:

• Anonymous Employee Hotline Services
• Employee Call-Off / Attendance Hotline Services
• Employee Emergency Hotline Services
• Employee Help Desk Support Hotline Services
• Confidential Sexual Harassment Hotline