automation Archives - Continental Message Solution (CMS)

What is an Employee Call-Off Hotline? (And How Does It Benefit Employers/HR?)

Every employer knows the confusion that can come with unexpected absences. When the absentee reporting process isn’t streamlined, this confusion can go from a mild inconvenience to a potential threat to your business operations. Accidents, illnesses, and other emergencies can happen at any time. Employees cannot always notify their shift supervisor, manager, scheduler, and HR

6 Reasons Why Your Business Needs An Attendance Tracking Hotline

Lawsuits are the very real boogie men of the business world. Over the past decade, companies faced with employee lawsuits paid an average of $40,000 for out-of-court settlements and $45,000 when cases went to trial. And, when employees have better cases than their employers, that figure can increase exponentially. Currently, hourly workplace absenteeism in America