If your company or department has on-call responsibilities, determining the on-call rotation and setting the schedule is only half the battle. Once you know who is on-call and when, it’s important to establish a solid procedure for contacting personnel and escalating calls when a given contact is unavailable.
Good communication is integral to our success, both on the phones and with our clients. Working as a third-party call center, we rely on information from our customers to handle their calls effectively. Below are some examples of things that current clients should make us aware of. Keep in mind that you can reach us
If you’re a solo entrepreneur or home-based business owner, you’re undoubtedly looking for ways to keep expenses down, especially if you’re just getting started. One easy way to do this is to use your cell phone number as your business line. By using your cell phone for business purposes, you can avoid the costs of