3 Ways to Reduce Medical Answering Service Mistakes

A common complaint we hear from healthcare organizations is that their medical answering service fails to follow instructions and that these mistakes are negatively impacting their practice.  This brief guide will outline three ways to reduce errors, mistakes, and other issues that may arise when working with your medical answering service.  1. Double check instructions

June 15, 2021|Tags: , , |

What Does a Doctor Answering Service Do?

If you’re a medical professional of any kind, it’s likely that you have a lot on your plate. Physicians have the responsibility of ensuring that adequate and timely medical care is administered to patients when they need it most. On the other hand, if you are a medical office manager, you are responsible for the

February 11, 2021|Tags: , , |

Make Your Systems HIPAA Compliant by Addressing these Four Areas

IT administrators who work for companies that store private patient information must make systems HIPAA compliant. HIPAA compliance is one of the main security standards for the healthcare industry. The goal is to protect patient information and ensure that technology follows best practices to secure claims, billing, and patient records. Here are the four main

September 8, 2015|Tags: , , |

Practice Managers: Five Tips to Make Your Medical Call Center More Effective

This post is designed for physicians, medical office managers, nurses, and other personnel who are responsible for managing their practice's relationship with a medical answering service or medical call center. Managed properly, outsourcing a portion of your calls to a professional call center can be an extremely effective and worthwhile business decision. Your practice can

November 22, 2011|Tags: , |